Privacy policy

PRIVACY POLICY

1. Who is responsible for processing your data?

The data controller for your personal data is Miravelle & Co. We inform you that the ownership of this Website (hereinafter, the "Website") belongs to Miravelle & Co. Access and/or use of the Website attributes the condition of User and implies the acceptance, from such access and/or use, of this Privacy Policy. The User may contact Miravelle & Co at the following email address: info.miravelle.co@gmail.com.

2. Why is Miravelle & Co entitled to carry out data processing?

Miravelle & Co is entitled to process your data for the purpose of providing its services. Miravelle & Co takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept secure and treated with the utmost care. This Privacy Policy regulates access to and use of the service (hereinafter, the "Service") that Miravelle & Co makes available to the User interested in the services and Content hosted on the Website. Regarding consent, the User may withdraw it at any time by sending a message to the email address indicated in the first section of this privacy policy, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

3. What are the purposes of the processing of your personal data by Miravelle & Co?

Your personal data collected by Miravelle & Co may be used for the following purposes, according to the consent granted in the corresponding registration form:
The provision of the services offered through the Website.
The sending of commercial communications and/or Newsletters by Miravelle & Co. Thus, if the User has consented, their personal data may be used to send them by letter, telephone, email, SMS/MMS, or by other equivalent electronic means of communication, commercial communications and/or Newsletters.

4. Veracity of the data provided by Users

The User guarantees the veracity of the personal data provided and is responsible for communicating any modifications thereof to Miravelle & Co. The User will be responsible, in any case, for the veracity of the data provided, with Miravelle & Co reserving the right to exclude any User who has provided false data from the registered Services, without prejudice to any other actions that may be applicable by law.

5. Data retention

The personal data provided will be kept by Miravelle & Co as long as the User does not express their intention to unsubscribe from Miravelle & Co's services, and this for the purpose of receiving information about the company's services. Subsequently, if necessary, Miravelle & Co will keep the information blocked for the legally established periods.

6. User rights regarding their data

The User can exercise all these rights at the following email address info.miravelle.co@gmail.com, indicating the reason for their request and providing a copy of their ID. The User can also send their request by ordinary mail to the following address: miravelle.co.help@gmail.com. Without prejudice to any other administrative or judicial action, the User shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State in which they have their habitual residence, place of work, or place of the alleged infringement, in case they consider that the processing of their personal data does not comply with the regulations, as well as in the case of not being satisfied with the exercise of their rights. The supervisory authority to which the complaint has been submitted will inform the complainant about the course and outcome of the complaint.

8. Data security

The protection of Users' privacy and personal data is very important to Miravelle & Co. Therefore, Miravelle & Co does everything in its power to prevent your data from being used improperly, allowing access to it only to authorised personnel. Miravelle & Co maintains personal data protection security levels following applicable regulations and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access, and theft of the data that the User provides through the Website, without prejudice to informing you that security measures on the Internet are not impregnable. Miravelle & Co undertakes to comply with the duty of secrecy and confidentiality regarding personal data according to applicable legislation, as well as to grant them secure treatment in international data transfers and assignments that may occur. In those services on the Website that require registering as a User, a password must be chosen. The User is responsible for maintaining the confidentiality of this password, as well as all activities that occur in the session initiated with their name and password. The User undertakes to notify Miravelle & Co as soon as possible of the unauthorised use of their Username and/or password or any other security breach. Miravelle & Co will not be responsible for any damages or losses that may arise due to the User's failure to comply with this obligation.

9. Revision of the Privacy Policy

Miravelle & Co reserves the right to revise its Privacy Policy at any time it deems appropriate. For this reason, we ask you to regularly check this Privacy Policy to read the most recent version. However, any changes that occur in this Privacy Policy will be communicated to the User.

10. Links to web pages

The Miravelle & Co Website may contain links to websites of third-party companies and entities. Miravelle & Co is not responsible for the way in which these companies deal with privacy and personal data protection, so we recommend that you carefully read the Privacy Policy statements of these web pages that are not owned by Miravelle & Co regarding the use, processing, and protection of personal data. The conditions offered by these web pages may not be the same as those offered by Miravelle & Co.

11. Queries

If you have any questions about this Privacy Policy or the processing of your data, please contact Miravelle & Co by email at the following email address: miravelle.co.help@gmail.com.

12. Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by Miravelle & Co in the manner and for the purposes indicated in this Privacy Policy.

SMS Marketing and Notifications

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including review requests from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.